Customized, HIPAA-compliant answering service for medical clinics like yours. We’ll work with you to build the ideal live support plan to meet your unique requirements.
Whether your clinic could benefit from an overflow answering service to cover lunches and busy times, a 24/7 live answering solution, or anything in between, we look forward to working with you to provide an affordable, customized plan that exceeds the requirements of your medical center. All across the nation, medical centers fill in the gaps left behind by traditional hospitals. Some clinics are operated for charity, others for a specific medical need, and some simply just for convenience. No matter what kind of medical clinic you and your team operate, Ampower Outsourcing answering services and call center solutions can help.
We have already helped countless clinics professionally manage their call flow and improve their bottom line. In the process, we have also freed up more time for staff members, given doctors the time to treat more patients, and so much more. These are just a few of the many improvements that make partnering with Ampower Outsourcing a no brainer. Medical centers are all different, and they often focus on different areas of medical expertise. Ampower Outsourcing doesn’t believe in one size fits all approach. We take the time to get to know your clinic specifically. We work with you to customize a script for incoming calls, as well as a procedure for routing calls and messages to appropriate personnel. Our representatives can also answer frequently asked questions and book appointments without interrupting your staff. It’s like having an entire team of trained receptionists available 24/7 to answer calls in a professional and precise manner.
We understand the need for your clinic to remain compliant with all legal regulations, which is why we have designed our answering service for medical clinics to be fully HIPAA compliant. Our secure client portal logs all your calls and messages so you have a place to manage that information, gain valuable insights, and establish accountability for both your internal office procedures as well as our performance.
HERE’S WHAT YOU CAN EXPECT FROM AMPOWER OUTSOURCING ANSWERING SERVICE FOR MEDICAL CLINICS
- Highly-trained, professional agents dedicated to excellence.
- Greatly increased availability for staff to give care to patients.
- 24/7 call answering so phone calls are never mishandled or unanswered.
- A dedicated team who understands the ins and outs of clinic structure and operations.
- Full access to our call management systems and tracking tools to measure our effectiveness and customer satisfaction.
- And of course, 100% HIPAA compliance throughout our call handling processes, agents, and technology.